Terms of Service

These Terms of Service (“Terms”) govern your use of the Smart Impact Media website and our professional website packages and WinWave Website & Lead System (the “Services”). By using our site or purchasing our Services, you agree to these Terms.

Our Services

Smart Impact Media designs, builds, and launches custom-branded websites for local businesses. Website packages (Essential, Professional, and Growth) are one-time projects scoped by page count and included features. Every website requires an active WinWave Website & Lead System subscription, which provides hosting, security, lead capture, and related ongoing functionality.

Website Packages & Pricing

• Essential — $597 one-time (up to 3 pages or one in-depth single-page website).
• Professional — $997 one-time (up to 5 pages).
• Growth — $1,497 one-time (up to 10 pages).

Domain registration is separate and not included in package pricing. If you already own a domain, we will help connect it.

WinWave Subscription

Every website requires an active WinWave Website & Lead System subscription. WinWave is billed at $97/month or $970/year. The annual plan includes the equivalent of two months compared with monthly billing. The subscription is recurring and will continue until cancelled in accordance with these Terms.

Onboarding & Project Timeline

After purchase, you will receive a guided onboarding questionnaire. You are responsible for providing accurate business information, branding, photos, services, and other materials needed to build your website. Most standard projects are targeted for completion within approximately 10–15 business days after we receive all required content. Delayed or incomplete materials may affect the timeline.

Revisions

Each package includes a defined number of revision rounds (one for Essential; two for Professional and Growth). Additional revisions, pages, or functionality beyond the selected package scope may be quoted separately.

Payments & Recurring Billing

Website package fees are due as agreed at checkout. WinWave subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan) until you cancel. You authorize us to charge your payment method for all recurring fees until the subscription is cancelled.

Cancellation & Refunds

You may cancel your WinWave subscription at any time. Cancellation stops future recurring charges but does not entitle you to a refund of fees already paid for the current billing period. Website project fees are generally non-refundable once production has begun, as work is performed specifically for your business.

Your Responsibilities

• Provide accurate, lawful content and materials for your website.
• Maintain the rights to all images, logos, and content you supply.
• Keep your account and billing information current.
• Use the Services in compliance with all applicable laws.

Intellectual Property

You retain ownership of the content and materials you provide. Upon full payment, you receive a license to use the finished website we create for you. We retain ownership of our underlying frameworks, templates, tools, and proprietary processes used to build your site.

Limitation of Liability

To the maximum extent permitted by law, Smart Impact Media is not liable for indirect, incidental, or consequential damages, or for loss of profits, data, or business arising from your use of the Services. Our total liability is limited to the amount you paid us for the Services giving rise to the claim.

No Warranties

The Services are provided “as is” without warranties of any kind, express or implied. We do not guarantee specific business results, search rankings, or lead volume.

Third-Party Services

Your website and WinWave system may integrate with third-party tools (such as hosting, analytics, calendars, or chat). We are not responsible for the availability or performance of third-party services.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Email info@smartimpactmedia.com.